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Custom Transfers Refund Policy

  • It is the customer’s responsibility to review the artwork proof thoroughly. If for any reason the artwork is approved and later the customer realizes there were errors with the artwork, We are not responsible for replacing or refunding the transfers. The customer is responsible to pay for any order replacements.

  • All orders are custom printed to customer specifications. We are not responsible for trademarks, copyrights, and/or license infringements on jobs printed for customers. 

  • In any case, our liability is limited to the value of our products only. Instructions are included with every order. We cannot accept responsibility for any product failure based on improper application.

  • Successful application of any heat transfer product is based solely on the accurate control of time, temperature, and pressure. We strongly recommend using proper equipment to ensure that our products perform to your satisfaction.

  • Custom transfers, special order transfers and other custom products cannot be returned.

  • We do not guarantee and are not responsible when USPS/UPS fails to deliver orders as promised.

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